Your information, protected.

What we do with your information

Inspection AZ collects as little personal information as possible and uses it only to respond to your request and carry out your inspection. This policy applies to the website inspection-az.com. Information collected during an inspection (property address, findings, photos) is governed by the service agreement and the standards of practice.

The information we collect

• Booking form: name, phone, email, type of inspection and the details you choose to write (type of building, city, deadline).
• Technical data: the server hosting the site records the IP address, browser and pages visited in its security logs, for a limited time.
• Emails and calls: what you send us to schedule and carry out the inspection.

Why we use it

• To confirm your booking, prepare the visit and deliver your report.
• To keep the site secure and meet our legal obligations.
• With your consent only: to measure site traffic in order to improve it.

We never sell or rent your information and send no newsletter without your agreement.

Cookies and trackers

By default, a single item is stored in your browser: your choice on the consent banner, kept for six months. Audience measurement tools (Google Analytics and Google Tag Manager) are only activated after you click “Accept” on the banner. You can refuse with no impact on your browsing and change your mind at any time via the “Manage cookies” link at the bottom of every page.

Who we share it with

• Our hosting provider (Bluehost, servers in the United States), to run the site and deliver bookings.
• Google (audience measurement, only if you accept) and Automattic (Jetpack, site security). These services may process data outside Quebec; we choose providers offering equivalent protection.
• No other third party, unless required by law.

Retention and security

Bookings received through the site are kept as long as needed to carry out the inspection and meet our professional obligations, then securely deleted. The site is served over HTTPS and administrative access is limited to authorized people. In the event of a confidentiality incident presenting a risk of serious injury, we notify the Commission d’accès à l’information and the people concerned, as required by law.

Your rights

At any time, you may request access to the information we hold about you, have it corrected, withdraw your consent or ask for its deletion where the law allows. Write to us at the address shown here: we reply within 30 days. If you believe your rights have not been respected, you may file a complaint with the Commission d’accès à l’information du Québec (cai.gouv.qc.ca).

Policy updated on September 16, 2026.